salotpk Privacy Policy — How We Protect Every Pakistani Player's Data

salotpk is committed to protecting the privacy and personal data of every player on its platform. We understand that Pakistani users have genuine concerns about how their information is handled online — particularly when it involves financial transactions and personal identity documents. This Privacy Policy is written to address those concerns honestly and completely.

The policy covers how salotpk collects data, why it is collected, how it is used and stored, who it may be shared with, how long it is kept, and what rights you have as a player. It applies to all data collected through the salotpk website, mobile interface, customer support channels, and payment processing systems.

salotpk processes personal data as a data controller. This means we determine the purposes and methods of data processing and take responsibility for ensuring that processing is lawful, fair, and transparent. Where we engage third-party processors — such as payment gateway providers — we require them to operate under binding data processing agreements that require equivalent standards of protection.

salotpk collects the following categories of personal data from players. We collect only what is genuinely necessary for the stated purposes.

Registration data: When you create a salotpk account, we collect your full name, mobile phone number, email address (if provided), date of birth, and the password you create. This data is used to establish and secure your account.

Identity verification data: For Know Your Customer (KYC) verification — required before withdrawal processing — salotpk may collect a copy of your CNIC (Computerised National Identity Card) or other government-issued identification, along with a selfie or proof-of-identity photograph. This data is used solely for identity verification and anti-money laundering compliance.

Payment data: salotpk records payment references and account identifiers associated with transactions made via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard. We do not store full card numbers. Payment data is used for transaction processing and withdrawal matching.

Betting and gaming activity: salotpk records all bets placed, game sessions, wager amounts, winnings, and account balance changes. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting where required.

Technical and device data: salotpk automatically collects IP addresses, device type and identifier, browser type, operating system, session timestamps, and referring URLs. This data is used for security purposes, fraud detection, and platform performance optimisation.

Communications data: Where you contact salotpk via Live Chat, WhatsApp, Telegram, or email, we retain records of those communications. This data is used for quality assurance, support case resolution, and dispute management.

salotpk uses personal data for the following specific purposes. We do not use data for purposes beyond those listed here without first obtaining your explicit consent.

• Account creation and management: Processing your registration, maintaining your account, enabling login and security features including two-factor authentication.
• Payment processing: Processing deposits and withdrawals, matching payments to accounts, and maintaining transaction records as required for financial regulation compliance.
• Identity verification: Conducting KYC checks required before withdrawal, and ongoing identity checks as part of anti-money laundering obligations.
• Responsible gaming: Monitoring betting patterns to identify indicators of problem gambling, enforcing player-set deposit limits and self-exclusion requests, and proactively reaching out to players where patterns suggest difficulty.
• Platform security and fraud prevention: Detecting and preventing unauthorised access, duplicate accounts, bonus abuse, and other fraudulent activity on salotpk.
• Customer support: Responding to queries, managing complaints, resolving disputes, and maintaining quality assurance records.
• Legal and regulatory compliance: Meeting obligations under applicable law, including anti-money laundering regulations and cooperation with law enforcement where legally required.
• Platform improvement: Using aggregated, anonymised usage data to understand how players interact with salotpk and to improve product features, performance, and design.

salotpk may send you account-related communications by SMS or email — such as deposit confirmations, withdrawal notifications, security alerts, and important policy updates. These communications are necessary for account operation and cannot be opted out of while you hold an active account.

If salotpk wishes to send you promotional communications about offers, bonuses, or new features, we will seek your consent separately and you may withdraw that consent at any time by contacting our support team.

salotpk processes personal data on the following legal bases, depending on the purpose of the processing:

• Contract performance: Processing necessary to provide salotpk's services to you under the Terms and Conditions you accepted at registration — including account management, payment processing, and bet settlement.
• Legal obligation: Processing required to comply with applicable law — including KYC identity verification, anti-money laundering record-keeping, and disclosure to law enforcement where legally compelled.
• Legitimate interests: Processing for purposes that serve salotpk's legitimate operational interests and do not override your privacy rights — including fraud prevention, security monitoring, and platform improvement through anonymised analytics.
• Consent: Processing for purposes where we have obtained your explicit consent — primarily promotional communications. Where consent is the basis, you may withdraw it at any time.

salotpk does not sell, rent, or trade personal data. We share data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment processors: Transaction data is shared with payment service providers (such as Easypaisa, JazzCash, NayaPay, SadaPay, and bank transfer systems) solely to process the deposits and withdrawals you initiate. These providers are contractually bound to process data only for this purpose.
• Identity verification services: Where salotpk uses a third-party KYC verification provider, identity documents and verification photographs may be shared with that provider for the purpose of verification only. These providers operate under binding data processing agreements.
• Law enforcement and regulatory bodies: salotpk will disclose personal data to relevant authorities where required by applicable law — for example, in response to a court order, regulatory enquiry, or investigation into financial crime. We will inform you of any such disclosure where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or transfer of ownership of salotpk's business operations, personal data may be transferred to the acquiring entity as part of the business assets. Players will be notified of any such transfer and the privacy commitments in this policy will remain binding on the acquiring entity.

salotpk uses cookies and similar tracking technologies on its website and mobile interface. These are small data files stored on your device that help salotpk function correctly and securely. The categories of cookies salotpk uses are as follows:

• Essential cookies: Required for core platform functionality — including maintaining your login session, storing your language and currency preferences, and enabling security features. These cannot be disabled without preventing the platform from working.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying suspicious login patterns and enforcing session security. These are part of salotpk's core security infrastructure.
• Analytics cookies: Used to understand aggregate usage patterns — for example, which pages are most visited and where players encounter difficulties. salotpk uses anonymised analytics data only; individual player activity is not tracked for commercial purposes through analytics cookies.
• Preference cookies: Used to remember settings you have configured on salotpk, such as display preferences, so you do not need to re-enter them each session.

You can manage cookie preferences through your browser settings. However, disabling essential or security cookies will prevent you from using salotpk's services normally. Analytics and preference cookies can be disabled without affecting core platform functionality.

salotpk takes data security seriously and has implemented a range of technical and organisational measures to protect your personal data:

• Encryption in transit: All data transmitted between your device and salotpk's servers is encrypted using 256-bit SSL/TLS protocols.
• Encryption at rest: Sensitive data fields — including identity documents and payment references — are encrypted within salotpk's database systems using AES-256 encryption.
• Access controls: Access to personal data within salotpk's systems is restricted on a need-to-know basis. Staff do not have access to data beyond what their role requires, and all access is logged and audited.
• Two-factor authentication: Available for all player accounts. salotpk's internal systems also require multi-factor authentication for all staff accessing player data.
• Regular security review: salotpk conducts periodic security assessments of its systems and processes to identify and address vulnerabilities.

Despite these measures, no digital system can guarantee absolute security. In the unlikely event of a data breach that affects your personal data, salotpk will notify affected players as soon as practicable and will take immediate steps to contain the breach and mitigate harm.

salotpk retains personal data for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your salotpk account and for a period of 5 years following account closure, as required for financial record-keeping and regulatory compliance.
• Transaction records: Retained for a minimum of 7 years following the transaction date in line with standard financial record retention requirements.
• KYC documents: Retained for 5 years following account closure or the completion of the relevant KYC process, whichever is later.
• Support communications: Retained for 3 years following the close of the relevant support case or complaint.
• Technical and device data: Retained for 12 months, after which it is deleted or permanently anonymised.

When retention periods expire, data is securely deleted or irreversibly anonymised. salotpk does not retain data beyond its stated retention periods unless a specific legal obligation requires otherwise.

As a salotpk player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at support@salotpk.biz. salotpk will acknowledge your request within 48 hours and provide a substantive response within 10 business days.

salotpk does not knowingly collect personal data from anyone under the age of 18. Our platform is strictly for adults, and our registration process includes age verification steps designed to prevent minors from creating accounts. These steps include date of birth confirmation at registration and age verification as part of KYC processing.

If salotpk becomes aware that personal data has been collected from a person under 18, we will immediately close the relevant account, delete the associated personal data (where legally permitted to do so), and return any deposited funds to the original payment source. No betting winnings accumulated through a minor's account will be paid out under any circumstances.

salotpk may update this Privacy Policy from time to time as our services evolve, as legal requirements change, or as we improve our data practices. Where changes are material — meaning they affect your rights or the way your data is used in a meaningful way — salotpk will notify you by SMS or email to the contact details on your account at least 14 days before the changes take effect.

Non-material changes — such as formatting updates, clarifications of existing language, or corrections of typographical errors — may be made without prior notice. The date at the top of this policy will always reflect the most recent update.

If you disagree with any material change to this Privacy Policy, you may close your salotpk account before the changes take effect by contacting our support team. The current version of this policy is always available at salotpk.biz/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way salotpk handles your personal data, please contact our support team through any of the following channels:

• Email: support@salotpk.biz — privacy requests are handled by our dedicated data team and receive a response within 10 business days.
• Live Chat: Available 24/7 through salotpk's website. For privacy-related queries, ask to be connected to the data and privacy team.
• WhatsApp & Telegram: Available 24/7 for general support. Privacy requests should be made by email to ensure a proper audit trail.

When contacting salotpk about a privacy request, please include your registered mobile number and a description of your request. You may be asked to verify your identity before we can process the request. salotpk will never charge a fee for processing a genuine privacy rights request.